Docsify & General Data Protection Regulation (GDPR)

Your data is a big deal. We understand how valuable your data is and that’s why we do our best to ensure it is secure at all times. As a company we make security our number one priority in everything that we do.

What Is The General Data Protection Regulation (GDPR)?

The GDPR (General Data Protection Regulation) is a the European Union privacy regulation that finally came into effect on May 25th, 2018.

The GDPR regulates how individuals, companies, and organizations, can use, obtain, store, and remove personal data.

To know more about the GDPR in details go  here.


What is personal data?

The GDPR defines personal data as any information that can be used to directly or indirectly identify a person, such as a name, photograph, email address, or even an IP address.

Is Docsify GDPR compliant?

Docsify is GDPR compliant and below will be shown the list of Why’s.

Why #1 - Data Encryption.

Your personal information is contained behind secured networks and is only accessible to a limited number of persons who have special access rights to such systems and are required to keep the information confidential according to Docsify’s Privacy Policy, our internal policies, laws, and agreements. We prevent unauthorized access to the personal data by the following means:

  • by implementing our password policy;

  • by use of traditional firewall rules and instruments;

  • by encryption of data;

  • by including Virtual Private Network (VPN) and Virtual Private Cloud (VPC) implementations;

  • by implementing antivirus systems.

Why #2 - Transparent Data Requirement 

Transparency is #1 principle for our team. It’s important for us to let you know what information we require and what are real purposes in terms of Docsify’s technology.


“Read, send, delete, and manage your email”

We need this point for several goals:

  • To let you schedule emails to be sent later. (You choose the time and it’ll be sent even if your PC off)
  • To track your emails and show you who opened emails. We need insert 1x1 pixel into the email to provide you with that statistics.

“Manage your basic mail settings”

We need this to customize your profile and understand your basic settings. For example, what value do you have in your Undo option to prevent sending an email during some time.

“Manage your calendars”

We’re developing a Calendar Integration feature that will help you set appointments directly from your Gmail.

“Manage your contacts”

This is needed for our LoveShare program for free users. Our free users can get lots of benefits from Docsify by just sharing the information about Docsify. Don’t worry it’s 100% optional.

Why #3 - GDPR-friendly using of third-party tools and software providers

We at Docsify use third-party tools and they are also fully GDPR compliant. For example, we use Intercom for chat communication on our website and  Intercom deals with the information you share with us (your email in this particular case).

And Intercom is GDPR compliant. To know more about other third-party tools take a look at our Docsify’s Privacy Policy.

Why #4 - You always can totally delete all your information

If you want to have all your information deleted from Docsify’s database and all other third-party tools we use, just email us at

Your data deletion request will processed within one business day, but may take up to additional 24 hours to reflect on your end (due to your browser’s cookies and cache).

IMPORTANT: It can’t be undone and all statistics will be totally deleted and we won’t have an option to restore it.

Why #5 -  Staff Training

For us it’s important to make our team fully GDPR-realized, so we trained all our staff (and will do that with new members of our team in the future) who deal with the information you share with us (for example email or name). You rely on highly-professional team.

Is Email Tracking Legal Under The GDPR?

Yes, email tracking is legal under GDPR if your company complies with GDPR. Compliance depends on your organization relationship with the recipients of your emails. But email tracking requires  that recipients have opted in to the collection of tracking data.

To know more about Docsify’s Privacy Documents:

Docsify’s Privacy Policy

Docsify’s Terms Of Service

Docsify’s Data Processing Agreement